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Let me make it clear about customer support Representative – Hilo

Let me make it clear about customer support Representative – Hilo

Business Description

Do you enjoy joining a fantastic group? We have been trying to find those who look for a good profession in a small business savvy company, and a chance to have lasting job. Payday advances of Hawaii and Dollar Financial Group is people that are seeking deliver exemplary customer care, and have now a desire to push boundaries. We provide competitive pay, quarterly bonuses, advantages and a fast-paced place of work focused on developing leaders!

Payday advances of Hawaii and Dollar Financial Group happens to be people that are helping their economic requirements for more than 25 years. Whether you may need a pay day loan,|loan that is payday your check cashed, or simply just have to wire some cash, payday advances of Hawaii and Dollar Financial Group will be here to last.

What now ??

In this part – you can expect to do all of it; product product sales, customer support, regional advertising, collections, safety of one’s shop, plus the list continues on… inside our business, the brighter you shine, the greater amount of training, and private development you will get. This really is a retail job, not only any ordinary work!!

Just what do we are in need of?

You have got retail experience with fast a paced environment.

You’ve got a personality that is amazing interaction design.

You may be super-organized and so are issue solver.

pride in every thing which you do, also it shows.

You have got unquestionable integrity.

Why work with us?

We spend money on our workers, and provide considerable training, and development programs to create you up for future success.

If we appear to be a fit, and you’re ready to start out an exciting job with an organization that fosters worker growth, use today!

Job Description

  • Regularly offer degree of in a prompt and prompt method.
  • Preserve branch look and cleanliness.
  • Knowledge of all check cashing procedures, check rates, and in a position to determine forms of checks.
  • Understanding of all additional items and solutions and just how to cross offer them into the consumer.
  • Show effective spoken, written, and paying attention abilities.
  • Displays great attitude during times during the modification.
  • Handles and will pay down money relating to policy and procedure.
  • Makes sure consumer complaints are handled with urgency, utilizing good judgment and customer service that is superior. Ensure all complaints are reported to your manager timely.
  • Know and adhere to all ongoing company policies and procedures.
  • Correctly utilize the true point of purchase system to cash checks, procedure loan transactions, sell products, and balance cash cabinet.
  • Accurately take into account all money and negotiable equivalents by after all policy and procedures.
  • Assist Manager into the collection process and prepare files for collections.
  • Stay glued to operational Security and LP policies depending on business policy including all available and procedures that are closing.
  • Familiarity with the office that is general to precisely make use of all workplace gear.
  • Complete all paperwork timely and accurately.
  • Complete tasks as directed by the Supervisor.
  • Insures accurate input of most information into business and merchant systems.
  • Insures compliance that is full all Anti cash Laundering policy and procedures.


  • Past banking, retail or product sales experience
  • Consumer Service oriented
  • Capability to multitask.
  • Good computer skills.
  • Exceptional interpersonal & interaction abilities.
  • Past money maneuvering or product sales connection with any type or sort an advantage.
  • Capability to get results a schedule that is flexible evenings and weekends

Extra Information

All of your information will be kept private based on EEO directions.