Skip Navigation
Without a doubt about Customer Service Representative

Without a doubt about Customer Service Representative

Business Description

Do you enjoy joining a thrilling group? We have been shopping for those who seek a fantastic profession in a small business savvy company, and a way to have lasting profession. Cash Mart is people that are seeking deliver exceptional customer support, and have now a desire to push boundaries. You can expect competitive pay, advantages and a work that is fast-paced focused on developing leaders!

That are we?

Money Mart has been assisting Canadians using their economic requirements for over 25 years. Whether you will need a pay day loan,|loan that is payday your cheque cashed, or simply just want to trade some foreign exchange, cash Mart is here now to last. With branches available belated across Canada, it is easy to understand why increasing numbers of people choose us for fast, friendly, hassle-free solutions.

  • Specialties: Pay Day Loans, Cheque cashing, Foreign Exchange, Western Union, We purchase Gold, Fees
  • Industry: Retail, Product Sales, Financial Solutions
  • Business Size: 5001-10,000 employees
  • Established: 1982

Job Description

Where do you turn?

When you look at the customer care Representative role you will definitely do all of it, product sales, customer support, neighborhood advertising, collections, safety of the shop, while the list continues on. Most of your function within the CSR role is always to offer exceptional customer support through the supply of income Mart Financial solutions.

DUTIES/RESPONSIBILITIES

• Provide a level that is high of Service – regularly getting 90% or better within the customer care Sequence.• Offer and receive cash for / from another employee and record precisely and get into the idea of purchase system (fine count all monies received and provided).

• join customers that are new and effectively.• Improve all services and products.• Complete all product and solution deals within the aim of purchase system.• Problem Loans quickly and effectively ensuring danger evaluation techniques can be used. • money checks quickly and effortlessly ensuring risk evaluation techniques can be used. • understanding of issuing procedures for many checks and become in a position to offer clients options and incentives to come back if struggling to finish the deal. • Sell benefits of ancillary solutions to clients and make sure all product sales are properly recorded.• Enter consumer information completely and accurately in to the aim of purchase system.• Reconcile money float during the conclusion of change.• Have a thorough familiarity with all security and safety procedures concerning the shop and role-play for a daily basis (at minimum quarterly).• Know and implement all procedures associated with Recordable Transactions.• Considerable comprehension of all business policies and procedures.• Prepare collection files and assist in the collection procedure.• General office duties and use that is proper of workplace equipment.• Familiarity with whom to get in touch with the full situation of an urgent situation.• Everyday upkeep and upkeep of shop.• Effectively, available and shut the store and complete all documents accurately.• All the other task related duties as instructed by Management.

Skills

TRAINING

Senior High School Diploma

EXPERIENCE

• 1-2 years customer support and cash maneuvering

ABILITIES

• Friendly, outbound, confident / issue solver, versatile, self-motivated, team player• Job Knowledge• Customer Service Orientation• product Sales Focus• Problem Solving• Accountability• Organization

Extra Information

We invest in our workers, and gives considerable training, and development programs to create you up for future success. If we appear to be a fit and you’re ready to start out a career that is exciting a business that encourages worker growth, use today! We search for bright, energetic, motivated people that are enthusiastic about learning and developing their profession.

*Notice to Ontario candidates – National Money Mart is devoted to accommodating applicant’s with disabilities to the position of undue difficulty through the recruitment, evaluation and selection procedure. In the event that you are chosen for an meeting please notify National Money Mart in have a peek at these guys the event that you require accommodation in respect associated with materials or procedures utilized whenever you want in this procedure. In the event that you require accommodation National Money Mart will continue to work to you to figure out just how to be practical.